Required Operations Executive - Bangalore

DAILY RESPONSIBILITIES - JOB is ONSITE
A. Order management
1. Coordinate and oversee daily order processing from website and marketplace platforms (Shopify, Amazon, etc.)
2. Ensure timely and accurate dispatch of customer orders
3. Manage returns and exchanges, ensuring smooth resolution
B. Inventory & logistics
1. Maintain updated inventory records and perform regular stock audits
2. Coordinate with warehouse and logistics partners for stock movement and delivery timelines
3. Forecast demand and reorder inventory as needed in collaboration with the sourcing team
C. Vendor & production coordination
1. Liaise with manufacturing partners and suppliers for timely production and quality checks
2. Track production timelines and ensure raw materials and packaging supplies are available
3. Maintain documentation and records of purchase orders, GRNs, and invoices
D. Operational efficiency & reporting
1. Identify gaps in operational flow and suggest improvements
2. Maintain and update SOPs for operations-related tasks
3. Prepare weekly and monthly reports on orders, inventory, logistics issues, etc.
E. Customer experience support
1. Collaborate with the customer support team to resolve escalated operational issues
2. Monitor and ensure packaging quality, accuracy of products, and on-time delivery
Job Profile : Operations Executive
Industry : Others