Customer Support - Voice

Job Description:

We are looking for a dedicated and energetic Customer Support Executive (Voice Process) to handle inbound and outbound calls, resolve customer queries, and ensure a positive customer experience.

Key Responsibilities:

• Handle customer calls professionally and provide accurate information.
• Resolve queries, complaints, and issues within the defined timelines.
• Maintain records of customer interactions and feedback.
• Coordinate with internal teams for quick issue resolution.
• Ensure customer satisfaction and meet performance targets.

Requirements:

• Good communication skills in English and regional languages.
• Basic computer knowledge and telephone etiquette.
• Freshers and experienced candidates can apply.
• Ability to work in a fast-paced environment.

Job Profile : Customer Support - Voice
Industry : Others