Customer Support Voice

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• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

& Customer Support - Voice Process Qualification: Any Graduate Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory& Versant 46 Days working, day rotational, week offShift: 8 am to 8 pm for females and 8 am to 12 am for males& Work from the Office> CTC:& 21,500/- per month for a fresher> Take home: 16,500/- per month for a fresher> CTC: Up to 23,000/- per month for experienced> Take Home: up to 18,000/-Quarterly Bonus: 4,215/-& & &
Job Profile : Customer Support Voice
Industry : tech-support