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SocialPilot - Associate - Customer Support (1-6 Yrs) Ahmedabad (After-Sales/Customer Service)

Negotiable
by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
What you will do- Proactively support customers with prompt, friendly and accurate solutions through any medium or channel (including phone, email, chat, and social media)- Work closely with customers to understand their measures of success and identify areas for improvement- Troubleshoot technical queries to identify issues in order to provide complete information and resolution to customers- Collaborate with other departments, such as sales, technical support, and product development, to address customer needs and improve overall customer satisfaction.- Educate customers on product usage, guiding them through processes and troubleshooting steps- Ensure Customer Satisfaction and create a WOW experience (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
SOCIALPILOT
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