Cloud Engineer III : Workspace One/UEM/Endpoint Management

Requisition Number:
Cloud Engineer III : Workspace I
Location:Delhi NCR, Bangalore, Hyderabad, Pune, Trivandrum. This is a hybrid opportunity.
Insightat a Glance
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:14,000 engaged teammates globally with operations in 25 countries across the globe.
:Received 35 industry and partner awards in the past year
:9.2 billion in revenue
:20on Fortune 's WorldsBest Workplaces(TM) list
:14 on Forbes Worlds Best Employers in IT : 2023
:23 on Forbes Best Employers for Women in IT: 2023
:1.4M total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people:first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As aFortune 500 Solutions Integratorwith deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
We 're looking for a skilled consultant with deep expertise in Workspace ONE and enterprise application packaging. In this role, you 'll lead the packaging, deployment, and troubleshooting of applications across Windows, macOS, and mobile platforms. You 'll work with tools like AdminStudio, InstallShield, PowerShell, and WS1 packaging utilities to ensure seamless software delivery and endpoint performance.
Key Responsibilities
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:Configure, install, and troubleshoot Workspace ONE UEM products across diverse environments.
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:Lead L3 support for Workspace ONE platform issues, ensuring timely resolution and root cause analysis.
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:Set up and deploy new Workspace ONE instances, including integration with identity platforms and enterprise systems.
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:Provide proactive guidance to clients on new features, updates, and best practices in mobile and endpoint management.
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:Support existing Workspace ONE customers with upgrades, performance tuning, and general inquiries.
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:Collaborate with cross:functional teams (security, networking, infrastructure) to ensure compliance and optimal performance.
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:Research, evaluate, and recommend hardware/software upgrades to enhance customer environments.
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:Stay current with industry trends, participate in webinars, and leverage online resources for continuous learning.
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:Lead the end:to:end application packaging lifecycle for Windows, macOS, and mobile platforms using Workspace ONE.
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:Create, test, and deploy application packages using tools such as:
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:AdminStudio
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:InstallShield
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:PowerShell scripting
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:Workspace ONE packaging utilities
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:Ensure packages meet enterprise standards for silent installation, rollback, and version control.
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:Collaborate with application owners to gather requirements and validate packaging outcomes.
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:Troubleshoot packaging:related issues across diverse environments and escalate to vendors when nece
Job Type: Permanent