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Associate - Customer Success (2-4 Yrs) Any Location (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
- Role : Customer Success Associate- Location : Fully Remote- Working Shift : General / 5 Days Working- Overall Experience : 2 YearsMush have skills :- Customer Onboarding & Product Demonstrations- Technical Support & Issue Resolution- Cross-Functional Collaboration- Account Management- CRM Tools- SaaS Sales- Global Market Experience- Notice Period : 30 DaysRound : 2- Platform Experience: Familiarity with e-commerce and CRM tools (HubSpot, Pipedrive, Shopify, Stripe, etc.)- Global Market Experience: Previous experience supporting international customers from UK, Europe, and Australia- Remote Work Proficiency: Proven success working remotely with strong self management capabilities- AI-First Learning: Enthusiasm for leveraging AI tools and technologies to enhance productivity and customer success outcomes- Schedule Flexibility: Ability to accommodate global customer base across multiple time zones- Industry Knowledge: Understanding of SaaS business models and customer success metrics (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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