Executive - Customer Support (2-4 Yrs) Mumbai (After-Sales/Customer Service)

We re Hiring: Customer Support ExecutiveLocation: Mumbai, MaharashtraFull-Time | 2-4 Years ExperienceCTC: - 2.5-3.5 LPAJob Description:- Handle customer queries via phone, email, and chat in a professional and timely manner- Coordinate with design, sales, and installation teams to resolve client issues- Provide accurate information about products, order status, and post-installation services- Maintain customer data and communication records- Ensure high levels of customer satisfaction and build long-term relationships- Assist with scheduling site visits, follow-ups, and service requests- Customer Support/Customer Service- Modular Kitchen/Interior Design/Home Interiors- After-Sales Support- Strong Communication (English, Hindi, or Marathi)- Order Tracking & Issue Resolution- Client Coordination- Escalation Handling- Team Collaboration- Job Type: Full-timeBenefits:- Health insurance- Paid sick time- Paid time off- Provident FundSchedule:- Day shift- Morning shiftRequirements:- Is Candidate ready to join company at Andheri West, Mumbai?- Is Candidate residing near Andheri West?- Candidate must have experience in Customer Handling?- Candidate must have experience in Social Media (like IM, Facebook) Handling?- Work Location: In personSend your resume to reach out via WhatsApp at 8130882977 (ref:updazz.com)

Payroll Type : Permanent