D Art - Lead - Sales & Client Engagement (4-6 Yrs) Noida (B2B/Corporate Sales)

Role Objective:To lead business acquisition and client engagement through a 360- approach-LAND, EXPAND, and SUSTAIN-ensuring strategic growth, relationship maturity, and long-term account profitability. The role demands a blend of sales acumen, relationship intelligence, and a deep understanding of design-led business solutions.Key Responsibilities1. LAND - Opportunity Closure (Business Incoming)- Drive the entire opportunity lifecycle: from understanding client briefs to design articulation and delivering final business presentations.- Collaborate with Operations, Design, and Marketing Strategy teams to shape proposals and ensure successful project kick-off post PO stage.- Lead RFQ/RFP management, proposal submissions, and commercial negotiations with support from internal stakeholders.- Conduct internal alignment meetings to ensure delivery teams are briefed and mobilized for execution readiness.- Maintain a strong pipeline conversion ratio, ensuring monthly and quarterly revenue targets are met.2. EXPAND - Business Growth & Farming (Existing and New Accounts)- Identify new verticals, divisions, and geographies within existing and new client organizations to drive incremental revenue.- Utilize industry insights, research, PR engagements, and networking to uncover business opportunities aligned with D Art s design and execution capabilities.- Co-create proactive pitch strategies and lead client presentations to strengthen brand visibility and recall.- Collaborate with internal teams to design account expansion blueprints and unlock new CAPEX opportunities.- Build a predictable farming model for existing clients to ensure repeat and cross-category business inflow.3. SUSTAIN - Retention & Long-Term Value Creation- Formulate and execute Key Account Plans (KAP) for long-term retention, mapping growth potential and engagement strategy.- Ensure minimum 3-year sustenance of every newly acquired business vertical or line.- Identify and escalate red flags or client dissatisfaction triggers proactively to protect account stability.- Drive service mushrooming-ensure 50% of total service offerings are adopted within accounts by the 1st year of engagement.- Track account profitability and ensure alignment with organizational growth goals.4. Cross-Cutting Responsibility - Relationship Building & Real-Time CX Tracking- Build and maintain trust-based relationships with clients, OEMs, and channel partners to strengthen D Art s positioning as a strategic partner, not just a vendor.- Lead CX improvement initiatives-capture client feedback, testimonials, and referrals for continuous improvement.- Measure and report Customer Satisfaction Index (CSI) on a quarterly basis using structured feedback data.- Act as the Voice of the Customer internally, ensuring cross-departmental alignment to client needs and expectations.- Conduct strategic client visits across geographies to strengthen engagement, uncover latent opportunities, and convert qualified leads.- Coordinate pre-visit research and proposal preparation, ensuring each client interaction is purpose-driven and value-adding.- Ensure post-meeting actions are executed within 7 days to progress opportunities to closure.Key Skills & Competencies- Strong Business Development and Consultative Selling capabilities.- Deep understanding of Retail, Design, and Brand Experience domains.- Exceptional Stakeholder Management and cross-functional leadership.- Strategic thinking with the ability to translate insights into revenue outcomes.- Strong negotiation, presentation, and interpersonal communication skills.- Analytical and forward-looking approach to pipeline forecasting and revenue planning.Educational Qualification:- Bachelor s degree in Business Administration / Marketing / Design Management.- MBA or PG in Marketing, Retail, or Strategic Management preferred.Personality Traits:- Strategic and Relationship-driven mindset.- High accountability and entrepreneurial ownership.- Excellent listener with problem-solving instincts.- Resilient, persuasive, and adaptive communicator. (ref:updazz.com)

Payroll Type : Permanent