WhiteBG Studio - Junior Executive - Client Servicing (0-2 Yrs) Bangalore/Mumbai (After-Sales/Customer Service)

Company Profile: White Background Studio Pvt LimitedWith an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal, Flipkart, Limeroad, Vista Print, Paytm, Indear.in, Prerto, Pretty Secrets and many more. We now have 3 studios in Mumbai, Bangalore & Delhi.Company Website: Client Servicing Executive- JrJob Location: HSR Layout(Bangalore)Qualification Required: Any graduate (BMM Background Preferred)Working Days: 6 days working (Monday - Saturday)Salary Range: 20-25k/monthExperience Required: 0-2 years Probation: 3monthsJob Type: Full timeReports To: Client Servicing ManagerJob Role:This is a full-time, on-site position for a Junior Client Servicing Executive located in Bangalore. The role involves managing and nurturing client relationships, scheduling and coordinating projects, delivering presentations, and ensuring customer satisfaction. The Junior Client Servicing Executive will work closely with the creative team to understand client requirements and deliver tailored solutions, while maintaining consistent and effective communication throughout the project lifecycle.Job Profile:- Act as the primary point of contact for clients, addressing their needs and concerns in a timely and professional manner.- Manage client projects from start to finish, ensuring deadlines are met and expectations are exceeded.- Develop and maintain strong client relationships through regular communication and follow-up.- Assist in negotiations with clients to ensure mutually beneficial agreements are reached.- Collaborate with internal teams to deliver high-quality services and solutions to clients.- Monitor client feedback and address any issues or concerns promptly.- Continuously seek opportunities to upsell and cross-sell services to existing clients.- Manage campaign and oversee its end-to-end execution.- Co-ordinate with partners and vendors for daily tasks- Follow-up for payments and generate invoices.Skills Required:- Excellent verbal and written communication skills- Good team player- Adhering to the timelines- Ability to manage a team, coordinate with the client and streamline the requirements- The ability to manage several projects at once and meet deadlines under pressure- Good knowledge of Microsoft Office applications (primarily Microsoft Word, Excel, PowerPoint) and in Google Suite- Exceptional attention to detail and capable of delivering error-free content- Superior customer service ethic and interpersonal skills- Management of handling multiple brands on daily basis- Up to date and completely aware of creative processes and techniques- Build strong, long-term client relationshipsWho can apply:- Freshers/ graduates with excellent communication skills.- Candidates looking for full time Internships for min. 6 months with placement opportunity.- Candidates with internship experiences in similar work profiles- Candidates with max. 2 yrs. of experienceQualifications- Strong skills in Client Services, Client Relations, and Account Management- Experience in Customer Service with a client-first approach- Ability to manage multiple accounts and prioritize tasks effectively- Excellent communication and interpersonal skills- Strong organizational and problem-solving abilities- Bachelor s degree in Business Administration, Marketing, or a related field- Familiarity with the creative agency or media industry is a plusIf you thrive in a fast-paced environment, excel at building relationships, and are passionate about delivering exceptional client service, then we want to hear from you! Join us at White Background Studio and take the next step in your career as a Client Servicing Executive- Jr. (ref:updazz.com)

Payroll Type : Permanent