Manager - Inside Sales (5-7 Yrs) Chennai (Telesales/Inside Sales/BPO)

- To sell and up sell products, to build strong relationships with the clients to exceed the targets by developing the telesales strategy.- Sets priorities and serves as subject matter expert for the Business and client requirements.- Establishes and maintains good working relationships with Sales Customer Support, and Marketing Organization.- Monitors performance of Inside Sales Team through call monitoring and other measures to ensure utilization and efficient service.- Manage appropriate KRAs and Metrics.- Develop strategies to reduce churn by proactively identifying KEY accounts.- Develop strategies to generate and increase high quality leads from Online (Website) and Inbound mediums- Map 360-degree view of complete sales cycle from Lead generation to On-boarding- Constantly coach the team on handling sales objections and maximizing conversions.- Working knowledge of outbound tele sales, basic marketing principles and practices.- Knowledge of the sales and customer life cycle.- Prior experience of handling retail customer is a plus.Desired Skills & Experience :- At least 5 years experience, experience in handling a team- Spoken fluent Hindi & English- Must be a goal oriented, team player;- Bachelor s Degree is required; (ref:updazz.com)

Payroll Type : Permanent