Manager - Kiosk/Store Sales (8-10 Yrs) Mumbai (B2C/Retail/Channel Sales)

Job DescriptionAs a Kiosk Manager, you will be responsible to capture and open positions across pan India. Overseeing the daily operations and performance of a designated kiosk or a group of kiosks. This role involves managing staff, optimizing sales, and ensuring a positive customer experience. The Kiosk Manager is also accountable for inventory management, financial reporting, and maintaining the overall appearance of the kiosk.Responsibilities :- Expand and open kiosk counters across pan India.- Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.- Monitor staffing levels, schedule shifts, and allocate resources efficiently.- Set and achieve sales targets and key performance indicators (KPIs).- Implement strategies to drive sales, upsell products, and maximize revenue.- Ensure that customers receive excellent service and have a positive experience at the kiosk.- Address customer inquiries, concerns, and feedback promptly.- Recruit, train, and supervise kiosk staff.- Conduct performance evaluations and provide feedback to team members.- Foster a positive and motivated work environment.- Manage inventory levels and ensure stock is replenished as needed.- Conduct regular inventory checks to prevent shortages or overstock situations.- Prepare and analyse financial reports, including sales reports, expenses, and profit margins.- Implement cost-control measures to optimize financial performance.- Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented.- Collaborate with marketing teams for promotional displays and campaigns.- Ensure compliance with health and safety regulations.- Adhere to all relevant legal guidelines and industry standards.- Manage relationships with suppliers and vendors.- Negotiate terms and conditions to optimize procurement processes.- Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint areas with high potential for your kiosk.- Understand customer needs: Research customer preferences, buying behaviour, and trends relevant to your kiosk offering.- Define your goals: Clearly outline your expansion objectives, including the number of new kiosks, target locations, and growth timeline.- Revenue projections: Develop realistic revenue forecasts based on market research and historical performance.- Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency across all kiosks.- Implement marketing campaigns: Use various marketing channels, both online and offline, to create awareness about your kiosk expansion.- Stay agile: Be adaptable and open to making changes based on market dynamics, customer feedback, and emerging trends.- Innovate: Introduce new products, services, or experiences to keep your kiosk offerings fresh and appealing. (ref:updazz.com)

Payroll Type : Permanent