IntouchCX - International Email Support Executive (1-6 Yrs) Bangalore (After-Sales/Customer Service)

We are Hiring for International Non Voice Process - Email & Chat Support!Customer Support ExecutiveImmediate joiners required!!!!!!Job Summary:We are looking for a detail-oriented and customer-focused individual to join our team as an International Non-Voice Process Executive. In this role, you will be responsible for handling customer queries and support requests from international clients through written communication channels such as email, chat, and web-based systems. The ideal candidate should have excellent written English skills, strong problem-solving abilities, and a commitment to delivering high-quality customer service.Key Responsibilities:- Handle customer inquiries and issues through email, chat or Discord- Provide accurate information and timely resolutions to customer problems.- Collaborate with internal teams to ensure smooth issue resolution.- Identify recurring issues and escalate complex cases to higher support levels or management.- Manage multiple customer interactions simultaneously while maintaining attention to detail.Requirements:- Proven experience into International chat & Email support.- Excellent written communication and comprehension skills in English.- Strong attention to detail and ability to multitask.- Flexibility to work in rotational or night shifts!- High school diploma or equivalent required.- Must successfully pass a background check.Benefits:- An attractive compensation package with performance-based incentives- Incredible learning and growth opportunities- Outstanding rewards and recognition program & employee engagement activities- Free Food and Transport while working on-site- Medical InsuranceTo schedule your interview kindlyContact to 8147091014 (HR Jestina)Immediate Joiners Required!!!!!! (ref:updazz.com)

Payroll Type : Permanent