DBS Mintek - Executive - Customer Support (0-4 Yrs) Pune (After-Sales/Customer Service)

- Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors.
-They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience- Handle customer queries, resolve complaints quickly, provide clear product or service information, keep records updated, and collect feedback to help the company improve- A customer care executive is the backbone of any customer service team, especially in a BPO (Business Process Outsourcing) setup (ref:updazz.com)

Payroll Type : Permanent