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Area Service Incharge (3-10 Yrs) Vadodara/Baroda/Mumbai (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Please find the JD of below position.Core Responsibilities :Installation : Setting up new products and ensuring it s properly installed and provide training to the Service person and site plumbers/ electricians. Training :- On site and classroom product Trainings about correct installation of products, and issue resolution on site.Maintenance : Conducting regular Proactive services (Service camp, and all stage Support) and preventative maintenance to keep product in optimal condition. Repairs : Diagnosing and fixing malfunctions or breakdowns in products.Troubleshooting : Identifying problems and implementing solutions to minimize downtime.Dealers visit support :- Regular trade dealer visit , to check display and products. Customer Support : Providing technical guidance and support to customers on products usage and maintenance.Documentation : Keeping detailed records of service activities (Keeping Job Sheet Record), parts used, and customer interactions. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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