Branch Manager - Collections (1-2 Yrs) Kolkata/Delhi NCR/Lucknow/Bangalore (Telesales/Inside Sales/BPO)

Smart Coin Team Leading Collection - Knowledge of Local Language and local area- Have completed Graduation degree.- Willing to do Field work along with Team MembersJob Description : Branch Manager Collections- Planning and executing collection program on a month on month basis to achieve collection efficiency target.
-Monitor the collections team performance periodically - Devising appropriate collection route maps for the collection staff - Intercede with the team Leader on behalf of the team and supervise the team with regards to all the areas concern to achieve collection target efficiency - Contacting customers on regular basis for avoiding flow of the case from soft collections to legal - Maintaining and building long-term customer bond - Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to team leader - Coach, facilitate, solve problem and participate in the work of team - Report team leader periodically on team and individual work achievements, problem and progress in mastering task (ref:updazz.com)

Payroll Type : Permanent