Customer Service Associate - Chat Support (0-4 Yrs) Arunachal Pradesh/Anywhere In India/Multiple Locations/Aurangabad/Bangalore/Bhubaneshwar/Bhopal/Biha (After-Sales/Customer Service)

Job description:- Role: Customer Chat Support Service Associate- Location: PAN India WFH- Our mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal.
-Doing our best for our customers is where we get our energy, and that s why you ll find we approach things differently here.
-You wont be asked to read from a script or learn dialogue by heart.
-Instead well provide you with the training you need to problem solve for our customers.
-You ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.What will you do as a Customer Service Associate?- As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
-You ll be the first point of contact for our customers by answering their requests through phone, chat and/or email - this includes everything from order and product questions to payment matters and website guidance.
-Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.What are your hours?- This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum X hrs, for example: 4x10hrs or 5x8hrs. [OA2] - In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of XX am and XX pm [LO3] Sunday to Monday.- You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.What qualifications do we need from you?- Minimum age: 18 years old- Have the right to work in India- Strong communication skills in [Insert language] (both written and oral fluency) [add specific level requested for language roles]WhatsApp your CV: 7483359731 (ref:updazz.com)

Payroll Type : Permanent