Prompt Dairy Tech - Senior Role - Inside Sales (3-6 Yrs) Ahmedabad (Telesales/Inside Sales/BPO)

Job Title: Inside SalesJob Location: AhmedabadExperience: 3 - 5 years preferred (B2B preferred; Agritech/Dairy/Manufacturing is an added advantage)The Inside Sales Executive will be the engine room of Prompt s lead funnel, responsible for qualifying leads, nurturing prospects, driving CRM adherence, and ensuring smooth MQL - SQL handovers.This role sits at the intersection of marketing, product, and sales, ensuring that every campaign, exhibition, digital lead, and inbound enquiry is tracked, nurtured, and converted into a sales-ready opportunity. The purpose of this role is to maximize our lead-to-revenue potential by bringing discipline, speed, and personalization into the funnel.Key Responsibilities :A. Lead Qualification & Nurturing :- Call and qualify all inbound leads (digital, exhibitions, website, social media, referrals).- Follow structured qualification frameworks (e.g., BANT, CHAMP).- Convert raw leads into Marketing Qualified Leads (MQLs).- Share MQLs with Sales along with notes, prospect profile, urgency score, and product interest.- Run follow-up sequences via WhatsApp, email, and calls for warm leads.B. CRM Process Ownership (ERP CRM) : - Ensure 100% lead entry, tagging, scoring, and status update.- Maintain hygiene: remove duplicates, update statuses, capture communication logs.- Track funnel movement from MQL - SQL - Demo - Proposal - Closure.- Generate weekly, monthly dashboards for the Marketing Head.C. Sales Coordination :- Book demo appointments & ensure smooth handover to State Heads/Product Owners.- Follow-up on no-shows, reschedules, and delayed demos.- Support sales team with sample messages, product information, brochures, and case studies.D. Campaign & Exhibition Support :- Call pre-event & post-event leads.- Run structured nurturing sequences for exhibition leads (T 48 hours - T 7 days - T 21 days).- Track campaign-wise pipeline and performance.- Provide insights on lead quality, common objections, and content needs.E. Market Intelligence :- Capture competitor references, price points, buying triggers during conversations.- Provide weekly insights to marketing (patterns, objections, product needs).F. Reporting & Analytics :- Daily call log submission.- Weekly funnel movement report (MQLs, SQLs, demos booked).- Monthly insights on: sales team responsiveness, lead quality by channel, top enquiries by region & segment, campaign ROI improvement areas.Core Skills:- Excellent communication (Hindi, English; Gujarati)- Strong persuasion and rapport-building.- CRM proficiency - preferably Zoho.- Understanding of sales cycles, B2B buying behavior.- Lead qualification frameworks- Funnel reporting- WhatsApp/email drip follow-ups- Basic understanding of B2B business (ref:updazz.com)

Payroll Type : Permanent