Manager: Institutional Servicing

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We are currently seeking an experienced professional to
join the
HSBC Asset Management (IND) Private Ltd : Client Operations
team
.
Principal Responsibilities
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To handle processing of financial and non:financial Transaction
:
Adherence to time:stamping guidelines with respect to financial transactions.Maintenance of register etc as agreed.
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Ensure daily coordination with corporate customers an provide best in class service
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To ensure timely and error free reporting of transactions
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Manage customer communication effectively in order to have timely resolution.
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Explore and suggest initiatives that contribute to achieve customer delight.
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Coordination with the Investor, RM, Distributors and branches
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Contribute to the knowledge management initiative of the customer service team.
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Daily Reporting to FM on Inflows and outflows
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Reporting of transactions to CAMS as per agreed timelines.
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Contributing to improvements in product proposition and service proposition through meaningful suggestions.
Role requirements / Educational Qualifications / Certification / Experience:
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A Graduate with minimum of 2 yrs of experience in Mutual Fund
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NISM VA Distributor Module Certification
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A good understanding of transaction processing in mutual fund.
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Good verbal and written communication, team and interpersonal skills, experience in Customer interface
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Liaising Skills for effective coordination with Investor, Distributors and Branches.
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Good at Excel and Power:point for preparing reports and workings.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Job Type: Permanent