Productivity Solutions Engineer

About us
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world 's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society 's evolving needs. Learn more about our What and our Why and how we can work together.
ExxonMobil 's affiliates in India
ExxonMobil 's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.
ExxonMobil 's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.
ExxonMobil 's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.
The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil 's operations around the globe.
ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.
To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.
What role you will play in our team
Employees in this job provide the highest level of consultative support on the corporation 's collaboration tools and services. Employees have a strong understanding of Business Users Needs and Requirements, the Subject Matter Expert (SME) for the best practices with respect to the planning, design, implementation and use of SaaS (Software as a Service) tools and processes. They set direction and provide critical support in the strategic and tactical planning for the tools and techniques, established strong vendor management relationship for the evaluation and recommendations for selection of tools; construct and develop user 's training and education; MOC experts to support the tools deployment and retirement of existing services.
What you will do
typedisc:
:Evaluates and recommends emerging technologies, tools and services, the potential business impact, and facilitates adoption of leading technologies
:Performs technical troubleshooting with the customers and vendors on issue resolution and continuous improvement on the reliability of the services
:Suggests alternate technical solutions to meet client requirements efficiently and/or with greater reusability and/or longer life.
:Fosters collaborative relationships with the SaaS vendors, practitioners and industry organizations with an emphasis on business user 's satisfaction
:Maintains an awareness of the user 's needs and initiatives and identifies key business implications and impacts.
:Aligns and partners with project management and solutions architect to identify potential roadblocks and develop plans to overcome them.
:Maintains professional and technical knowledge by attending technical forums; reviewing professional publications; establishing personal networks; participating in professional societies to gather information and insights
:Aid in driving stability and innovation with the user 's current and future state to create solutions based on client requirements.

Job Type: Permanent