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Required Telesales Executive - Delhi

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
We are looking for confident and articulate& Tele callers& to join our Sale/legal team. The ideal candidates will be responsible for handling inbound and outbound calls, explaining our& legal and compliance services& to potential clients, and maintaining client relationships. She should have good communication skills, a pleasant personality, and a professional attitude suitable for a legal environment. Key Responsibilities: Make& outbound calls& to potential clients and explain the company s legal services (such as documentation, case support, share recovery, or compliance assistance). Handle& inbound calls& and respond to client queries promptly and professionally. Maintain a proper record of calls, client details, and follow-ups in CRM or call logs. Schedule appointments and coordinate meetings between clients and legal professionals. Follow up with clients on document submissions, payments, or service updates. Assist in preparing basic communication drafts, reminders, and follow-up emails. Ensure excellent customer service and maintain a positive company image. Collaborate with the operations and legal teams for smooth client handling. Meet daily/weekly call and conversion targets set by the management. Required Qualifications & Skills: & Education:& Minimum Graduate in any stream (preferred: Commerce, Arts, or Business Administration). & Experience:& 2 4 years of experience in tele calling, customer service, or client coordination (experience in finance, legal or consultancy firms preferred). & Communication Skills: Excellent verbal and written communication in& English and Hindi. Polite, confident, and professional telephone etiquette. & Other Skills: Good convincing and interpersonal skills. Basic computer knowledge (MS Office, email, CRM software). Ability to multitask and handle pressure professionally. Self-motivated and target-oriented personality. Preferred Qualities: Compensation: Fixed salary performance-based incentives.
(The exact package depends on experience and communication skills.) Job Type: Full-time
Job Profile : Telesales Executive
Industry : BPO, 1-to-3-Yr-Exp, contingent
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Freshersworld (Registered since June-2017)
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