Customer Service Associate

We are looking for a Process Associate - Customer Service Voice to join Genpact.Simple Interview Process1.Click on the link& https://app.talocity.ai/aspirant/login/?utm_source=TxGenpact-T-G-2026& take the Talocity Career Report.2.Login using your mobile number & OTP.3.During registration, select: 3 preferred sectors: ITES/GCC, Banking, Insurance 3 preferred domains: Customer Service, Sales, OperationsThe aspirant s role will be for Customer Service clients1.& & & Respond to customer queries and customer s concern2.& & & Provide support for data collection to enable Recovery of the account for end user.3.& & & Maintain a deep understanding of client processes and policies4.& & & Reproduce customer issues and escalate product bugs5.& & & Provide excellent customer service to our customers6.& & & You should be responsible to exhibit capacity for critical thinking and analysis.7.& & & Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Job Profile : Customer Service Associate
Industry : bsc-bca-bbm, Walkin, tech-support