Quality Control Analyst AR jobs at chennai 2026

Quality Control Analyst AR jobs at chennai 2026 JD: Role Overview: As a Quality Control Analyst - AR at Healthcare Management Services Private Limited,. your role involves managing day-to-day activities of Denials Processing, Claims follow-up, Customer Service, and ensuring that project-related quality processes are followed by associates. It is your responsibility to ensure that client-specific metrics and internal metrics are achieved. You will provide coaching to employees, track and trend data for improvement. Key Responsibilities: - Participate in client calls to understand the quality requirements both from a process perspective and for targets - Identify methods to achieve quality targets and implement them in consultation with the operations manager or team manager - Collect data on individual transactions (chart, claim, EOBs, etc.) to identify errors - Provide face-to-face feedback and send emails with details of errors on a daily basis - Coach employees to minimize errors and improve performance - Provide inputs to the training team on common mistakes made to enhance the training curriculum - Test files/batches for new clients/processes to be processed as part of familiarization - Generate QA reports on a daily basis - Ensure the attainment of internal and external SLAs as per the defined process - Strictly adhere to company policies and procedures - Conduct extensive quality experience audits, coaching, and training as per the process defined - Have a minimum of 1.5 years of professional and relevant experience - Possess sound knowledge in Healthcare concepts - Demonstrate excellent verbal and non-verbal communication skills - Exhibit critical problem-solving and issue resolution abilities - Have good product and process knowledge - Conduct quality feedback/refresher sessions - Prepare and maintain quality status reports Qualification Required: - Must have a minimum of 1.5 years of professional and relevant experience - Sound knowledge in Healthcare concepts - Excellent communication skills, both verbal and non-verbal - Critical problem-solving and issue resolution skills - Good analytical and judgmental skills - Good product and process knowledge Regards, Nedhra -HR All the best