CoverYou - Retention Consultant (1-3 Yrs) Gurgaon/Gurugram (BFSI Sales)

The Retention Consultant will be responsible for driving sales and maintaining strong relationships with existing customers. The role involves achieving monthly targets, expanding the customer base, and ensuring customer satisfaction. Key responsibilities include follow-ups on company-provided leads, addressing client needs, and proactively working to retain and grow accounts.Key Responsibilities: a) Handle renewals of the existing customers.b) Responsible to establish productive, professional relationship with key personnel of customers.c) Responsible for cross selling & up selling of the products, customer servicing and customer retention activities for customers.d) Responsible to drive business generation initiatives to achieve monthly, quarterly & yearly targets.e) Responsible for business tracking, analyzing and reporting business results at desired and periodic intervals to reporting authority. (ref:updazz.com)

Payroll Type : Permanent