Bloom - Associate - Front Office (1-3 Yrs) Bangalore/Hyderabad/Chennai (After-Sales/Customer Service)

Job Description -Guest Relations:- Welcome guests with a warm and friendly attitude.- Handle check-in and check-out processes efficiently.- Respond to guest inquiries, requests, and complaints with professionalism.- Ensure guest preferences and feedback are recorded and addressed.Operational Tasks:- Manage reservations and room assignments.- Operate hotel management software for guest profiles, billing, and bookings.- Process payments and maintain accurate financial records.- Coordinate with housekeeping and other departments to ensure guest satisfaction.Communication and Collaboration:- Act as a liaison between guests and other departments.- Share necessary updates with the team to ensure seamless operations.- Handle phone calls and emails promptly and professionally. (ref:updazz.com)

Payroll Type : Permanent