NNIIT - Inside Sales Role & Counsellor (1-4 Yrs) Hyderabad (Telesales/Inside Sales/BPO)

Company: NNIIT - One-to-One Live Online Tutoring Location: Hyderabad (On-site) Experience: 1-4 Years CTC: - 3 - 3.5 LPA (Fixed) Up to - 1.5 LPA (Variable)Role Objective:To drive enrolments for NNIIT s 1-to-1 live tutor-led programs by counselling parents and students (Grades 6-12), booking demos, and closing admissions for Curriculum, IIT-JEE, and NEET programs through structured inside sales conversations.Key Responsibilities:Lead Calling & Engagement:- Make daily outbound and inbound calls to parents and students- Qualify leads based on grade, syllabus, academic gaps, and exam goalsAcademic Counselling:- Understand student performance, learning challenges, and aspirations- Recommend the right NNIIT program (Curriculum / JEE / NEET / Foundation)- Clearly explain the value of 1-to-1 live tutoring to parentsDemo Booking & Follow-ups:- Fix demo classes and conduct sessions- Ensure parent availability during demo sessions- Follow up post-demo and drive closureSales Closure:- Present pricing plans (Monthly / Quarterly / Annual / Multi-Year)- Handle objections related to fees, online learning, and comparisons- Close enrolments within defined timelinesCRM & Reporting:- Maintain accurate call notes, follow-ups, and lead status in CRM- Share daily activity reports and weekly performance updatesKey Performance Indicators (KPIs):- Calls connected per day- Demos booked daily- Demo-to-enrolment conversion %- Monthly revenue- CRM accuracy & follow-up disciplineRequired Skills & Profile:- Strong verbal communication (English Hindi/Telugu preferred)Confidence in speaking with parents and students- Target-driven mindset with high ownership- Comfortable with outbound calling and objection handling- Basic CRM / Google Sheets knowledgePreferred Background:- Experience in EdTech / Inside Sales / Academic Counselling- Exposure to K12 / IIT-JEE / NEET / Boards coaching preferred- Graduates / Post-Graduates (Education background is a plus)Incentives & Growth:- Monthly and quarterly performance-linked incentives- Clear growth path to Senior Counsellor / Team Lead / Business Manager roles- Structured training and proven sales playbooks (ref:updazz.com)

Payroll Type : Permanent