Executive - Customer Service (1-2 Yrs) Bangalore (After-Sales/Customer Service)

Job Title: Customer Service Executive CTC: 2.5 LPA up to 4.2 LPALocation: Hoodi Village, BangaloreLanguage: English & Hindi (Excellent verbal communication skills)Education: Graduation (Mandate)Job Summary: We are looking for a Customer Service Executive to manage customer queries, resolve issues efficiently, and deliver a positive experience. The ideal candidate should have strong communication skills, patience, and a customer-first attitude.Key Responsibilities:- Handle incoming calls, emails, or chats from customers- Resolve product or service queries effectively and promptly- Maintain customer records and update CRM tools- Follow up with customers as needed to ensure resolution- Escalate complex issues to supervisors- Ensure high levels of customer satisfaction and service qualityRequirements:- 1 - 2 Years of Experience in BPO or call center - Excellent verbal and written communication skills - Good listening and problem-solving skills- Basic computer knowledge and typing skills- Ability to work in shifts (if required) (ref:updazz.com)

Payroll Type : Permanent