Prudent - Executive - Customer Care (0-5 Yrs) Ahmedabad (After-Sales/Customer Service)

Prudent Corporate Advisory Services Ltd is urgently hiring for the post of Customer Care Executive- Inbound Process.Location : AhmedabadExperience Required : 0-5 YearsWork Schedule : 6 Days Working & 2 Rotational Saturdays OffWork Timings : Day Shift OnlyJob Type : On-roll full timeJob Description :- We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions.
-Attracts potential customers by answering question & suggesting information about services.
-Identify and assess customer s needs to achieve satisfaction & follow communication procedures, guidelines & policies.
-Handling call and email inquiries /queries raise by the prospects & clients.
-Accuracy, attention to detail and ability to explain complex information clearly and simply.- He who applies must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information and Multi-tasking.Interested candidates can share their updated resume (ref:updazz.com)

Payroll Type : Permanent