Khatabook - Customer Support Executive (0-4 Yrs) Bangalore (After-Sales/Customer Service)

What would you do at Khatabook:1. Providing solutions to different problems of customers by taking help of different internal tools2. Answering phone calls and responding to them.3. Having product understanding and helping the customers as well with that.4. Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients5. Coordinating with the internal teams to get the issue resolved6. Candidate should be comfortable with rotational shifts and Week offs7. Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints.What are we looking for:- Good communication skills - Ability to communicate in both Hindi and English Effectively- Ability to work in cross-functional settings. (ref:updazz.com)

Payroll Type : Permanent