Executive - Customer Support - Real Estate (0-5 Yrs) Hyderabad (After-Sales/Customer Service)

Job DescriptionJob Title: Customer Support Executive - Telle CallerCompany Name: Nextgen Property Adviser Pvt Ltd.Location: KPHB, HyderabadExperience: 0 to 1 yearSalary: 15,000 (Take Home) Incentives.Position Type: Full TimeBelow are our Key USPs.- PropertyAdviser.in is the only Local Directory portal (1800 projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.- We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.- We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.Job Description:We are looking for a representative to join our team at NextGen Property Adviser Pvt Ltd. as a Customer Support Executive - Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.Role and Responsibilities:- Managing outbound and inbound calls in timely manner.- Provide accurate information about products and services.- Identify and assess customer needs to achieve satisfaction.- Seize opportunity to upsell the product.- Build sustainable relationships and trust with customer account through open & interactive communication.- Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.- Maintain Client Interaction logs in CRM.- Stay updated on industry and best practices.- Contribute to a positive and supportive team environment.- You will be a perfect fit, if you have- Bachelor s degree in any discipline.- Strong communication skills and customer centric approach.- Ability to learn quickly and adapt to changing situation.- Basic computer skills and familiar with Ms Office- Problem Solving Attitude and willingness to take on new challenges. (ref:updazz.com)

Payroll Type : Permanent