International Customer Support Executive - Healthcare (0-1 Yrs) Mumbai (After-Sales/Customer Service)

- Answer Incoming patients phone calls and take appropriate action for each call.- Outbound calls to get Coordination of Benefits from patient.- Maintain Customer Satisfaction ratings based on explicit criteria set forth by the company.Essential duties & responsibilities- To receive Inbound calls and provide Customer Service to the best of Ones abilities.- Identifying patient s needs, clarifying information, research every issue and providing solutions.- Managing large amounts of Inbound and Outbound calls in a timely manner.- Meet personal/team qualitative and quantitative targets. (ref:updazz.com)

Payroll Type : Permanent