Executive - Receptionist/Front Office - FMCG (3-9 Yrs) Bangalore (After-Sales/Customer Service)

Job descriptionJob PurposeThe Receptionist / Front Office Executive is responsible for managing the front desk operations, ensuring a professional first impression of the organization, and providing administrative support to ensure smooth day-to-day office functioning. Key Responsibilities- Front Office & Reception Management - Manage front desk operations and act as the first point of contact for visitors, clients, vendors, and employees.
-Greet visitors courteously, register entries, issue visitor passes, and inform concerned departments.
-Handle incoming calls, screen and redirect them appropriately.
-Maintain reception area cleanliness, branding, and professional appearance.
-Office Administration Support - Coordinate day-to-day administrative activities to ensure smooth office operations.
-Manage meeting rooms, schedules, and conference arrangements.
-Support travel coordination, courier handling, and document dispatch/receipt.
-Maintain records of office assets, stationery, and pantry supplies.
-Vendor & Facility Coordination - Coordinate with housekeeping, security, pantry, and other service vendors.
-Monitor vendor performance and escalate issues as required.
-Ensure availability of office utilities and basic facilities.
-Documentation & Records - Maintain visitor logs, call registers, courier records, and administrative files.
-Assist HR/Admin in maintaining employee records, ID cards, and access passes.
-Support invoice tracking and documentation for admin expenses.
-Support to HR & Management - Provide administrative support to HR and leadership teams as required.
-Assist in employee engagement activities, events, and meetings.
-Support onboarding logistics such as seating, ID cards, and welcome kits. Key Skills & Competencies- Pleasant personality with strong communication skills - Professional appearance and customer-service orientation - Good organizational and multitasking abilities - Proficiency in MS Office (Word, Excel, Outlook) - Ability to handle confidential information with discretion Educational Qualifications- Graduate in any discipline - Diploma/Certification in Office Administration (preferred) Experience- 2-5 years of experience as a Receptionist / Front Office / Admin Executive - Prior experience in FMCG/Corporate/Manufacturing environment preferred Key Performance Indicators (KPIs)- Visitor and call handling efficiency - Office administration effectiveness - Vendor coordination and service quality - Accuracy of records and documentation - Professional front-office representation (ref:updazz.com)

Payroll Type : Permanent