Account Executive - Commercial Sales - Farming (1-4 Yrs) Mumbai (IT Sales)

Role Location: Mumbai (This is a remote position; however, the role requires the candidate to be based in Mumbai)Role OverviewThe Account Executive role is focused on owning, retaining, and expanding a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation. This role emphasizes account growth with success driven by multi-product expansion, renewal strength, and durable executive relationships.You will work with complex, global accounts within engineering-led organizations, partnering closely with internal teams to unlock expansion opportunities across usage, teams, and product lines. This role reports to the Sales Manager.Desired Experience1) 1 - 2 years experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell2) Willingness to work region-aligned time zones, based on customer coverage3) Passionate about tech and SaaS; extreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up environment4) Solid understanding of Software SaaS/ SaaS adjacent business models and a high degree of comfort and skill in selling to and engaging with technical audiences and executive-level stakeholders.5) Global Market Experience (Preferred): Previous exposure or success in international sales and account management will be considered a significant plus.6) Bachelor s degree required; Engineering / Technology background preferredWhat Will You Do?Account Ownership, Expansion & Lifecycle Expertise :1)Own a portfolio of strategic customers with accountability for long-term revenue growth and retention.2) Strong understanding of upsell, cross-sell, and renewal mechanics across multi-product SaaS portfolios3) Proven ability to identify expansion levers using usage data, customer maturity, org structure, and business goalsExecutive & Technical Engagement :1) Ability to engage confidently with engineering leaders, technical stakeholders, and economic buyers2) Strong grasp of SaaS business models and comfort selling into technical organizationsOwn & Grow Strategic Accounts and Build Customer Partnerships : 1) Engage customers through regular in-person meetings, including onsite visits, to strengthen relationships and accelerate account growth2) Own a defined book of strategic accounts with full responsibility for retention, expansion, and net revenue growth3) Develop trusted relationships with technical user, and executive stakeholdersDrive Renewal & Retention Excellence :1) Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones.2) Identify and mitigate renewal or contraction risks in partnership with Internal teams.Operate Cross-Functionally with Rigor :1) Act as the central point of ownership across internal teams2) Maintain strong Salesforce hygiene to support forecasting and decision-making (ref:updazz.com)

Payroll Type : Permanent