WAHE Jewellery - Retail Store Manager (3-10 Yrs) Gurgaon/Gurugram (B2C/Retail/Channel Sales)

Jewellery Retail Store ManagerWAHE Jewellery - Sector 66, GurugramWork Schedule: 6 Days a Week | Work From StoreAbout WAHE Jewellery :- WAHE Jewellery is a fast-growing contemporary jewellery brand built around thoughtful design, strong craftsmanship, and memorable customer experiences. We are building more than just a retail brand - we are building a space where customers celebrate meaningful moments through jewellery.- As we expand our retail presence, we are looking for a Store Manager who treats the store like their own business and enjoys leading people, driving sales, and delivering exceptional customer experiences.Role Overview :- We are looking for someone who can own the complete store experience - from sales and team leadership to operations and customer relationships.- This is not just a supervision role. You will be responsible for ensuring the store runs smoothly, customers leave delighted, and the team performs at its best every day.What You ll Be Responsible For :Store Sales & Customer Experience :- Drive store sales and achieve monthly targets- Create a warm, premium, and personalised shopping experience- Build long-term relationships with customers and repeat buyers- Guide customers on product selection, styling, and purchase decisions- Handle customer concerns professionally and proactivelyTeam Leadership :- Lead, motivate, and train store staff- Set daily sales goals and monitor performance- Ensure team members maintain strong product knowledge- Create a positive, energetic, and disciplined store environmentStore Operations & Inventory :- Ensure smooth daily store operations- Manage inventory, stock audits, and product display standards- Coordinate with backend teams for stock availability and replenishment- Maintain store hygiene, presentation, and visual merchandising standardsBusiness & Reporting :- Track store performance and share daily / weekly reports- Identify opportunities to improve store performance and customer engagement- Support marketing and promotional activities at store levelWho We Are Looking For :You ll do well in this role if you :- Have experience managing retail stores (jewellery, luxury, lifestyle, or fashion preferred)- Enjoy interacting with customers and building trust- Are confident leading and motivating teams- Are organised, responsible, and detail-oriented- Take ownership instead of waiting for instructions- Understand sales targets and business performanceExperience & Qualifications :- 2-6 years of retail store management or senior sales experience- Jewellery or luxury retail experience will be an advantage- Strong communication and customer-handling skillsWhat You ll Get : - Opportunity to lead a premium jewellery retail store- Direct exposure to brand growth and business decision-making- A collaborative and entrepreneurial work environment- Competitive salary and performance incentives- Strong growth opportunities as the brand expandsLocation :WAHE Jewellery Store - Sector 66, GurugramWork Schedule : - 6 days working (Weekday off)- Store working hours as per retail operationsWhy Join WAHE Jewellery?If you enjoy building customer relationships, leading teams, and being part of a growing brand where your work genuinely matters - you ll feel at home here. (ref:updazz.com)

Payroll Type : Permanent