Telesales/Telemarketing Role (2-3 Yrs) Mumbai/Goregaon,Malad,Dahisar,Miraroad,Borivali,Vasai,Bha (Telesales/Inside Sales/BPO)

Job Description:Tele-Marketing Executive.We are looking for a dynamic and results-driven Telemarketing Representative to join our team. In this role, you will focus on lead generation, promoting offers, obtaining customer feedback, handling payment follow-ups, conducting renewal calls, and maintaining daily reports.Strong verbal and written communication skills are essential to ensure clear and effective interactions with customers.Key Responsibilities:- Make outbound calls to potential customers to generate leads for our products/services.- Identify prospects through cold calling, networking, and referrals.- Promote current deals, discounts, and special offers to both new and existing customers.- Effectively communicate the value of our services and encourage customers to take advantage of current promotions.- Collect valuable feedback from customers regarding their experiences with our services.- Document the feedback accurately and report it to line Manager for further analysis and improvements.- Contact customers to follow up on outstanding payments or billing issues.- Ensure timely resolution of payment-related queries and maintain customer satisfaction.- Contact existing customers regarding the renewal of services before their contract expire.- Offer renewal options and upsell additional services.- Maintain accurate daily reports on calls made, leads generated, sales, and follow-up activities.- Provide detailed and timely updates on performance, challenges, and opportunities to reporting Manager.Verbal and Written Communication:- Excellent verbal communication skills, with the ability to build rapport with customers over the phone.- Strong written communication skills for reporting and email communication.- Respond to customer inquiries promptly and ensure customer satisfaction through effective communication.Experience:- Prior telemarketing, sales, or customer service experience is preferred (2-3 Yrs of experience).- Experience in the pest control industry or a similar service-based field is a plus but not mandatory.Interested candidates please WhatsApp me on 8779617605 (ref:updazz.com)

Payroll Type : Permanent