Urgent opening of Telecaller/Telesales

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company&rsquos reputation
• Go the &ldquoextra mile&rdquo to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.