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BPO Call Centre

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Convert customers from leads, manage customers calls, provide company services. only office work. We provide incentive more , company give movie ticket, provide lunch, Directly from company. We provide incentive , we provide office trip etc....
&
  • Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Minimum Requirement:
  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level
&

Job Profile : BPO Call Centre
Industry : BPO
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About Employer
Freshersworld (Registered since June-2017)
Shubhstocks Capital
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