Customer Service Role - Voice Process - Health Insurance (1-6 Yrs) Bangalore (After-Sales/Customer Service)

- We have an amazing opportunity for one of our leading US based health insurance client for Customer Support Representative with Voice Process for Bangalore location. Our client is seeking a dedicated and empathetic Customer Service Representatives to join their Global Individual Health operations team. As a leading provider of private medical insurance worldwide, the organisation is committed to delivering exceptional customer experiences to the expatriate clientele.Who can walk-in ?- Bangalore Candidates only.Experience range : 1 -6 YearsCompensation : Maximum 6.5 L Offer made based on fitment/BandEducation : Any Graduates/Any PostgraduatesShifts : who are open to rotational shiftsMust have skills : Who have experience in customer service and voice process; good communication skillsWalk-in details :Walk-in Dates : 1-March-2024, Friday & 2-March-2024, SaturdayWalk-in Location: Allegis Global Solutions, 2nd Floor, Commerce @ Mantri, Bannerghatta Road, Bengaluru 560076 IndiaWork Location : Prestige Tech Park, Outer Ring Road, BangaloreInterview Process : Screening Interview -> Assessment Test -> F2F interview at Client Location in BangaloreRoles and Responsibilities :- Ensuring first contact resolution and responding promptly to customer inquiries.- Adhering to operating procedures and regulations in line with policy terms and conditions.- Offering quality information regarding health benefits to customers.- Monitoring turnaround times to ensure timely resolution of customer contacts.- Building collaborative relationships with internal global teams to optimize resources.- Actively supporting team members and contributing to achieving operational goals.- Performing ad-hoc tasks as required to meet business needs. (ref:updazz.com)

Payroll Type : Permanent