Required Female Receptionist - Chennai

HIRING: Female Receptionist Mandaveli, Chennai
We are looking for a female receptionist to join our new neurology & gynecology clinic with attached pharmacy in Mandaveli.
Location: Mandaveli, Chennai
Timing: 9:00 AM 5:00 PM
Salary: 22,000 25,000/month
Requirements:
Female candidates only
Prior clinic/hospital receptionist experience preferred
Fluent in Tamil & English
Basic computer skills
Polite, punctual & patient-friendly

Key Responsibilities:

1. Front Desk Management:

• Greet and welcome visitors, clients, and employees with a friendly, professional demeanor.
• Direct visitors to the appropriate departments or personnel in a courteous and efficient manner.
• Ensure the reception area is neat, organized, and presentable at all times.
• Manage the check-in and check-out process for visitors, including issuing visitor badges and maintaining accurate records.

2. Phone Management:

• Answer incoming phone calls in a polite, professional, and friendly manner.
• Screen and forward calls to the appropriate department or staff member.
• Take and relay messages as needed, ensuring messages are delivered accurately and in a timely manner.
• Manage and maintain the office phone system, ensuring there are no missed calls or voicemails.

3. Appointment Scheduling and Coordination:

• Schedule and manage appointments, meetings, and conference room bookings for employees and visitors.
• Maintain an up-to-date calendar of appointments and ensure the proper coordination of meeting rooms.
• Confirm appointments with clients or colleagues as necessary.
• Remind employees and clients of scheduled meetings and appointments.

4. Handling Inquiries and Customer Service:

• Respond to general inquiries about the company, services, or products via phone, email, or in-person.
• Provide information and assistance to visitors in a polite and informative manner.
• Ensure a high level of customer satisfaction through prompt and helpful responses.
• Redirect inquiries to the appropriate department or personnel when needed.

5. Administrative and Clerical Support:

• Perform basic administrative tasks such as filing, data entry, faxing, and photocopying.
• Maintain office supplies and ensure that the front desk area is well-stocked with necessary materials (e.g., brochures, pens, etc.).
• Assist other departments with administrative duties as needed, including scheduling meetings, organizing events, or preparing documents.
• Monitor and maintain office security by ensuring that all visitors follow proper check-in procedures.

6. Mail and Package Handling:

• Receive and distribute incoming mail and packages to the appropriate staff or department.
• Prepare outgoing mail, including packaging and addressing, and ensure timely dispatch through the postal service or courier.
• Manage the delivery of any office supplies or materials as required.

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