Soft Elevation - Executive - Customer Support (1-6 Yrs) Mohali/Punjab (After-Sales/Customer Service)

Job description:- Excellent written and verbal communication- The Process Is International( US based)- Candidate Must Be Open For Morning Shift, Night Shifts, Rotational shiftsKey duties and responsibilities Customer care Executive:- Answering Inbound Call from Customers, Clients.- Delivering professional and expert Customer services to our Customers and Clients- Responsible for the day-to-day assigned work.- Ensure and fulfill service requests from clients by manning the telephone, email and other communication systems.Qualifications:- Graduate degree or diploma in any discipline.- Strong communication and interpersonal skills.- Proficient in basic computer applications and CRM systems.- Ability to stay calm under pressure and handle difficult situations effectively.- Willingness to work in shifts.- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.- Ability to multi-task, organize, and prioritize work. (ref:updazz.com)

Payroll Type : Permanent