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Required BPO/Telecaller - Chennai

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Designation -& BPO/Telecaller

Handling Inbound and Outbound calls, following up on Enquiry, and database

Resolving customer complaints quickly and efficiently.

Addressing clients ' uncertainties, grievances, and suggestions on time.

Obtaining and updating lists of individuals ' contact details.

Requires patience, persuasiveness, and persistence.&

Attending regular team meetings to clarify progress and performance-related expectations.

Answering questions about products or the company.&

Most importantly, tele calling is all about building repeat business through good customer relations

Asking questions to understand customer requirements and close sales

Capacity to receive critique without internalizing it.

Noting important details of each conversation.

Communicating verbal acceptances of offers to our sales team for closing.

Superb verbal communication.

Overseeing the relationship with customers handled by your team.

Job Profile : BPOTelecaller
Industry : BPO, Diploma
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Freshersworld (Registered since June-2017)
Client Of HR Tech
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