Required Salesman - Ghaziabad

Job Summary:

A Salesman is responsible for selling products or services to customers by understanding their needs, offering tailored solutions, and closing sales. This role involves direct customer interaction in a variety of settings such as retail stores, showrooms, and on-site visits. The salesman is expected to have strong communication skills, an in-depth knowledge of the product or service, and a goal-oriented approach to drive sales and meet targets. The ultimate objective is to enhance the customer experience and achieve sales goals that contribute to the company s success. The ideal candidate will have a passion for sales, a high level of interpersonal skills, and the ability to understand customer needs, explain product benefits, and provide excellent after-sales support.

Key Responsibilities:

1. Customer Interaction and Sales:

• Greet customers warmly and assess their needs by asking relevant questions to understand their preferences.
• Present, promote, and sell products or services to potential customers based on their needs.
• Explain product features, benefits, and usage, tailoring the pitch to suit the customer s requirements and preferences.
• Demonstrate the product 's value proposition and highlight its advantages over competitors.
• Handle customer objections effectively and use persuasive techniques to close sales.

2. Product Knowledge:

• Maintain up-to-date knowledge of the company s products, services, pricing, and current promotions.
• Understand and communicate key product features, specifications, and advantages to the customer.
• Stay informed about industry trends, competitor products, and market conditions to provide relevant advice and maintain a competitive edge.

3. Sales Targets and Performance:

• Meet or exceed monthly, quarterly, and annual sales targets set by the sales manager or organization.
• Regularly track and report sales figures, ensuring goals are met and any shortfalls are addressed proactively.
• Work with the team to strategize and implement sales campaigns, seasonal promotions, and product launches.
• Ensure sales performance aligns with the company s objectives and growth strategy.

4. Customer Relationship Management:

• Build and maintain long-term relationships with customers by providing excellent service and follow-up after sales.
• Handle customer complaints or concerns in a professional and efficient manner, ensuring customer satisfaction and retention.
• Maintain a database of customer interactions, sales, and follow-ups, ensuring that future sales opportunities are tracked.
• Provide after-sales support such as product assembly, installation, or guidance on usage as necessary.

5. Sales Documentation and Reporting:

• Accurately document customer information, sales transactions, and any other relevant details in the company s CRM or sales management system.
• Prepare and submit sales reports, including forecasts, sales activity, and progress toward targets.
• Record product inquiries, complaints, and returns, providing feedback to the product or quality control teams when necessary.

6. Team Collaboration: