Admission Counsellor - Sales - Education (1-10 Yrs) Pune (Telesales/Inside Sales/BPO)

Key Responsibilities:Telephonic Counseling:- Reach out to prospective students via phone to provide information about online and distance education programs offered by various universities.- Counsels students on course offerings, eligibility criteria, career outcomes, and admission processes.- Address queries regarding program details, fee structures, accreditation, and university affiliations.Lead Conversion:- Follow up on leads generated through various marketing channels.- Convert inquiries into admissions by understanding the needs of the students and offering the right program fit.Admission Process Management:- Guide students through the entire admission process, including registration, documentation, and fee payment.- Ensure timely submission of all necessary documents and payments for enrollment completion.Record Maintenance:- Maintain accurate and detailed records of all student interactions, inquiries, and conversions in the CRM system.- Provide daily/weekly reports on leads, follow-ups, and conversions to the management team.Student Support:- Offer support to students post-enrollment for queries related to course access, student portal, and academic resources.- Liaise with university representatives for updates on programs and processes. (ref:updazz.com)

Payroll Type : Permanent