Required Telesales Executive - Kolkata

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

We are hire for a : Telesales Executive & position&
Location: Newtown, Kolkata &
Salary: 10,000 - 15,000 &
Shift: Day Shift &
Weekly Off: Rotational &
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Job Responsibilities: &

- Make outbound calls to potential and existing customers to generate leads and drive sales. &

- Handle customer inquiries and provide product/service information. &

- Build and maintain strong customer relationships to promote loyalty and repeat business. &

- Meet and exceed sales targets set by the organization. &

- Keep records of calls and customer information for future reference. &
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Job Requirements: &

- Excellent verbal communication and interpersonal skills. &

- Proficiency in the local language and basic English. &

- Prior experience in telesales or a related field is an advantage but not mandatory. &

- Self-motivated with a strong desire to achieve targets. &

- Ability to adapt to a rotational day-off schedule.

Interested candidates Whatsapp

Key Skills & Competencies:

Sales Skills:

Strong sales acumen and ability to close deals over the phone.
Ability to identify customer needs and present relevant solutions.
Comfort with selling products or services through telesales or outbound calls.

Communication Skills:

Excellent verbal communication skills with a persuasive, clear, and friendly phone manner.
Active listening skills to understand and address customer queries effectively.

Goal-Oriented:

Ability to work towards and meet daily, weekly, and monthly sales targets.
Highly motivated and driven to succeed in a performance-based role.

Customer-Centric Approach:

Focused on providing excellent customer service and ensuring customer satisfaction.
Ability to manage customer concerns and resolve issues professionally.

Organization and Time Management:

Strong organizational skills to manage a high volume of calls and follow-ups.
Efficient in handling and prioritizing administrative tasks such as updating CRM records.

Problem-Solving:

Ability to address and resolve customer concerns or objections effectively.
Quick thinker and capable of managing difficult or challenging customer interactions.

Tech-Savvy:

Familiarity with CRM systems or sales tracking software.
Proficient in using basic office software like MS Office (Word, Excel, Outlook).
Comfortable using phone systems, email, and chat platforms for communication.

Job Profile : Telesales Executive
Industry : BPO

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