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Required Telesales Executive - Delhi

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
We are seeking motivated individuals to join us at our Noida office. If you are a results-oriented individual with a passion for client interaction and a drive to succeed in the financial services sector, we encourage you to apply.
Engage in calling to connect with potential customers
Generate quality leads for financial products
100% Office-Based No Field Work
Engage potential customers through proactive outbound calls to generate quality loan leads.

Key Responsibilities

1. Outbound Calling

  • Make a high volume of outbound calls daily to potential customers using leads provided by the company.
  • Introduce the company s products or services, highlight benefits, and generate interest.
  • Follow a structured sales pitch and tailor conversations based on customer profiles.

2. Lead Qualification & Conversion

  • Identify potential buyers by understanding their needs, budgets, and decision-making criteria.
  • Capture and update customer information accurately in CRM or sales tracking tools.
  • Convert qualified leads into confirmed sales, subscriptions, or appointments based on campaign goals.

3. Follow-Ups and Relationship Building

  • Conduct timely follow-up calls to leads who have shown interest but not yet purchased.
  • Maintain regular contact with existing customers for repeat business or referrals.
  • Develop long-term customer relationships by providing a high level of service and care.

4. Objection Handling

  • Address customer objections and questions professionally with confidence and product knowledge.
  • Offer solutions, alternatives, or benefits that align with customer needs.
  • Escalate complex queries or concerns to supervisors when necessary.

5. Reporting & Documentation

  • Maintain detailed records of calls, customer responses, outcomes, and follow-ups.
  • Submit daily/weekly reports on calls made, conversions achieved, and targets met.
  • Ensure all information is captured accurately in the CRM system.

6. Collaboration & Team Support

  • Coordinate with the marketing or product teams for promotional campaigns, discounts, and updates.
  • Work closely with team members to share insights, best practices, and market feedback.
  • Attend regular training sessions, team meetings, and performance reviews.

Job Profile : Telesales Executive
Industry : BPO, Walkin
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About Employer
Freshersworld (Registered since June-2017)
FINOLINK BUSINESS CONSULTING PVT LTD
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