Branch Sales Manager - Banking (7-15 Yrs) Kerala (BFSI Sales)

Job Responsibilities :Financial Responsibilities:- Devise action plan for the Branch and ensure that Liability business (Book size of CASA, yield, fee-based income and Business quality) targets for the Branch is met.- Effectively manages the sales and service environment of the branch.- Actively identifies and establishes the business relationship with retail customers.- Strategize sales direction for cross selling and sales planning for the area of function. Monitor and improve sales productivity.- Responsible for organizing various sales campaign/promotions in the area of function.- Achieving Business targets on book size, yield, fee-based income and customer quality for the functional area. Leading the team of the branch to achieve the profit targets.- Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged.Non Financial Responsibilities:- Coordinate with BOSM and Team Leaders for developing Business.- Customer centric approach and deepening the customer relationships.- Supervise the day to day functions of the branch including vault, drawer and ATM balancing. Overseeing teller and customer service duties, assisting with customers transactions.- Provide guidance and support for new product launches.- Ensure Business Turn Around Time (TAT) superior to competition inline with the standards laid down for the Bank.- Monitoring and controlling cost of acquisition of local Sales Channel/ FOS, Branch expenditures, Manage Branch Administration.- Ensure ethical practices in acquisition and servicing.- Monitor performance of branch on a weekly basis viz. in terms of business targets achieved.- Responsible for efficient operations, customer service and marketing for all retail banking products.- Develop alternative channels for CASA business sourcing.- Proactively seeks solutions that benefit the customer and the bank.People Management:- Manpower planning for branch staff and performance appraisal.- Improve efficiency and productivity of Staff, Turn-Around-Time, etc. of the Branch.- Ensure full team is committed and customer focused in their approach.- Achieve high employee satisfaction and retention of good performers and manage attritions through motivation and job satisfaction.- Identify and carry out all actions/activities related to business growth.- Train the Branch staff at periodic intervals in new products, features and competition.- Assist in devising and implementing a customer acquisition and retention programme. (ref:updazz.com)

Payroll Type : Permanent