Academic Counsellor (2-5 Yrs) Mumbai/Navi Mumbai/Thane (Telesales/Inside Sales/BPO)

Student Counseling & Guidance:- Counsel students about digital marketing courses, helping them choose the right path based on their interests and career aspirations.- Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options.- Provide expert advice on career opportunities and guide students through their learning journey.Mentorship & Team Collaboration:- Mentor and support junior counselors to help them improve their counseling skills and achieve their individual targets.- Assist in training new team members and ensure consistent performance across the counseling department.Target Achievement & Reporting:- Consistently meet daily, weekly, and monthly targets related to student counseling and course enrollment.- Calculate conversion rates and ensure efficient follow-ups with leads.- Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales performance. (ref:updazz.com)

Payroll Type : Permanent