IT Sales Executive

Key Responsibilities

1. Lead Generation and Prospecting

• Identify potential clients through research, networking, online platforms, cold calling, and lead generation tools.
• Qualify leads based on their business needs, budget, and decision-making capacity.
• Maintain a healthy pipeline of opportunities to meet sales targets.

2. Client Relationship Management

• Initiate contact and build long-term relationships with prospective and existing clients.
• Understand client needs and suggest appropriate IT products or services (software, hardware, SaaS, cloud, cybersecurity, etc.).
• Conduct meetings, presentations, and product demos (virtually or on-site) to showcase solutions.

3. Solution Selling

• Customize product/service pitches according to client-specific business challenges.
• Act as a technical consultant to address client queries with support from the pre-sales or technical team when needed.
• Collaborate with cross-functional teams (tech, product, support) to deliver tailored proposals.

4. Proposal and Negotiation

• Prepare commercial proposals, quotations, and RFP responses in coordination with the internal pricing and product team.
• Negotiate pricing, terms, and agreements in line with company policies and revenue goals.
• Close sales deals through persuasive and value-driven selling techniques.

5. Reporting and Forecasting

• Maintain accurate records of sales activities, client interactions, and progress using CRM tools (e.g., Salesforce, Zoho, HubSpot).
• Provide regular sales reports, revenue forecasts, and updates to sales leadership.
• Analyze sales data to identify trends, risks, and improvement areas.

6. Market Intelligence and Competitor Analysis

• Stay updated with market trends, customer behavior, and competitor offerings.
• Gather feedback from the market and relay valuable insights to the product development or marketing team.
• Suggest strategies for pricing, promotion, and positioning based on real-time data.

7. Post-Sales Support

• Coordinate with the onboarding and support teams to ensure smooth delivery and client satisfaction.
• Address post-sales queries, billing issues, and service-related concerns promptly.
• Encourage renewals, upsells, and referrals through trust-based client engagement.