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Tele Counsellor- Domestic

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
CLIENT: FRANKFINN AVIATION SERVICES PRIVATE LIMITED

Job Title: Tele Counsellor- Domestic

Function: Call Centre

Job Location: Gurgaon, Sector 18

Working time

& & & & 6 Days working (Monday to Saturday)

& & & & 10 am to 7 pm office hours

& & & & Sunday Fixed off

Minimum Education

& & & & 12th pass.

& & & & Undergraduates also applicable (Minimum: 12th Passout with result in hand.)

Work Experience

Fresher with good comms.

Min. 6 months 5 years exp. From BPO Outbound process.

Gender

Female/ Male

Industry Exposure Required

& & & & Can communicate in Hindi and English both

& & & & Experience in Outbound Tele calling/Tele Sales/lead generation.

& & & & Lead Generation process

& & & & Outbound Tele calling exposure is preferable

Travel: No

Compensation Band

For fresher

16k in hand- 19500 ctc.

& For exp-

Up to 21k. In hand/ctc same. (no pf Deduction)

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Performance Indicators:

  • Number of counselling sessions conducted daily/weekly
  • Client satisfaction and feedback scores
  • Accuracy and completeness of session documentation
  • Timely and appropriate referrals
  • Ability to handle crisis situations effectively


Job Profile : Tele Counsellor- Domestic
Industry : BPO
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Freshersworld (Registered since June-2017)
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