Corporate Gurukul - Counsellor (3-6 Yrs) Gurgaon/Gurugram (B2B/Corporate Sales)

Company Overview: - Corporate Gurukul, a leader in experiential learning and applied research, is seeking a highly skilled and empathetic Counselor to craft compelling and supportive communication that aligns with our mission and resonates with our B2C education and career-focused audience.
-The ideal candidate will have a deep understanding of building rapport and trust, proficiency in creating clear and effective communication for client interactions, online platforms, and supporting materials such as personalized guidance plans.
-A strong grasp of communication best practices, including active listening and empathetic phrasing, and the ability to leverage AI tools to enhance client communication and support are essential.Job Summary:- We are seeking a passionate and driven Counsellor to join our B2C team. This role is ideal for individuals looking to build a rewarding career in counselling and who possess exceptional communication skills.
-As a Counsellor, you will be responsible for providing guidance, support, and personalized solutions to our clients through phone consultations and other communication channels.
-You will play a crucial role in understanding client needs, addressing their concerns, and helping them navigate their journey towards success.Responsibilities:Client Consultation & Guidance: - Conduct thorough telephonic consultations to understand client needs, challenges, and aspirations.- Provide personalized guidance and support based on client requirements.- Offer expert advice and recommendations related to [mention specific areas of counseling - e.g., career planning, educational choices, personal development].- Develop and maintain strong rapport with clients, building trust and fostering positive relationships.Communication & Outreach: - Conduct outbound calls to prospective and existing clients to schedule consultations and follow up on progress.- Effectively communicate complex information in a clear and concise manner.- Utilize various communication channels (phone, email, chat) to interact with clients.- Maintain detailed and accurate records of client interactions and progress.Problem-Solving & Support: - Identify and address client concerns and challenges in a timely and professional manner.- Provide empathetic and supportive counseling to clients facing difficult situations.- Develop and implement strategies to help clients overcome obstacles and achieve their goals.Flexibility & Adaptability: - Work flexible hours, including potential evenings and weekends, as required.- Be open to learning and adapting to new counseling techniques and technologies.Sales/Conversion: - Explain and promote company products or services to clients, and convert leads into customers.- Achieve set targets for client engagement and conversion.B2B Account Management: - Act as the main point of contact for schools and colleges, addressing any issues or concerns they may have- Collaborate with internal teams to ensure the timely delivery of products/services and- Understand the unique needs and challenges of each institution and provide tailored solutions.Qualifications:- Passion for counseling and helping individuals achieve their goals.- Excellent verbal and written communication skills.- Strong interpersonal and relationship-building skills.- Ability to empathize with and understand client needs.- Strong problem-solving and decision-making skills.- Ability to work independently and as part of a team.- Proficiency in using phone systems and CRM software (preferred).- Flexibility and adaptability to changing priorities.- Experience in telephonic customer service or sales is a plus.- Any relevant degree or certification in counseling, psychology, or related field is a plus.- A strong desire to learn and grow within the counseling field.Personal Attributes:- Empathetic and compassionate.- Patient and understanding.- Positive and enthusiastic.- Results-oriented.- Highly organized and detail-oriented.Benefits:- Opportunity to build a rewarding career in counseling.- Competitive salary and benefits package.- Ongoing training and professional development opportunities.- Supportive and collaborative work environment.
-Chance to make a positive impact on people s lives. Join us and play a key role in shaping the voice of Corporate Gurukul, empowering students and professionals through experiential learning and applied research. (ref:updazz.com)

Payroll Type : Permanent