KollegeApply - Education Counsellor (1-5 Yrs) Gurgaon/Gurugram/Delhi (B2C/Retail/Channel Sales)

Job Summary: As a Career Development Officer , you will be responsible for engaging with working professionals/ leads to help them upskill and advance their careers. Your primary role involves reaching out to a minimum of 180-200 professionals/ potential leads from our CRM database, understanding their career aspirations, and counselings them on the online degree programs that best suit their needs. This is an end-to-end sales role that requires a mix of cold calling, relationship building, and guiding prospects through the enrolment process. Key Responsibilities: - Regular follow-up on old and new leads, attend events and seminars, and organise workshops and information sessions for potential clients.
-Ensure high conversion rate of all leads- telephonic, forwarded and referrals to successfully achieve the performance goals.
-Responsible for complete sales funnel management & ensuring updating of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
-Providing in-depth information to prospective learners, this includes counselings through phone, email, chat and social media. Lead Generation & Prospecting: - Reach out to potential candidates through data calling and follow-ups.
-Identify the need for upskilling based on their industry and interests.
-Build and maintain a pipeline of high-intent prospects. Counseling & Sales: - Guide working professionals about various UG & PG programs available.
-Conduct one-on-one phone/video counseling sessions or in-person meetings.
-Assist students in developing educational plans that align with their career goals.
-Provide detailed information on course selection, program requirements, and admission policies.
-Convert inquiries into enrollments by effectively explaining program benefits. Follow-ups & Relationship Management: - Maintain ongoing communication with prospective students via calls, emails, and messages.
-Track and record all interactions, ensuring seamless follow-ups.
-Advocate for students success by coordinating with faculty and administrators. (ref:updazz.com)

Payroll Type : Permanent